What Customer Service Taught Me About Life

September 7, 2017 — by Robbie Singh0


For those of you that didn’t know, much of my background has been in customer service.
I’ve always enjoyed helping people and over the course of time, I’ve picked up a few things.
Just recently, it dawned on me that these insights are transferable to everyday life.

Being Mindful in Communication

One of the best things that can be done in any conversation is to be present and really listen to the details of the conversation. The little things especially such as when someone sneezes and carries on their conversation, just as an example. To notice it and acknowledge it, whatever it happens to be.
It shows the other person that they matter and they also tend to reciprocate.

Unpleasant Conversations

Instead of focusing on their complaints, try to understand where they’re coming from and why they are feeling this way. You won’t always be able to find a solution to the problem that works for them but you’ll be amazed how just being there through that time with a pleasant attitude could influence that state that they find themselves in. Think of these encounters as a resilience test where the goal is not to react but to respond in the most pleasant way possible – remaining unaffected by their emotional discharge that usually is not personal to you. It’s almost as if you would possess a zen-like detachment as you observe the conversation going on from a third person perspective.

Own Your Role

You are the only thing that you can control. You can choose to come from anger or patience. No matter what comes your way, only the things you give meaning to will affect you if you let them. Allow yourself to let go of things that do not serve your highest good. Always remember you are in charge of your mental and emotional state. However, it is important to release emotions as well and not keep them repressed so if something is bothering you, unleash it constructively rather than making it a war for who’s right.

Last but not least, take care of yourself. You’re not a punching bag but it is possible to communicate with respect and eloquence. It’s not about the other person. It’s about holding your ground and not letting another person’s attitude influence yours.






Birth of a Dragon

September 2, 2017 — by Robbie Singh0

I saw this movie twice and it’s amazing to think about the fight that occurred between Bruce Lee and Wong Jack Man.

In Bruce Lee’s books it talks about how Bruce was upset that it took him three minutes to defeat his opponent with his wing chun style. But would time really be that much of a motivator to change Bruce Lee’s life around? He’d fought many people before.

Could it be that Wong Jack Man won the fight? Or even more interesting, could Wong Jack Man have inspired Bruce Lee to overcome his limitations? Bruce Lee was all about technique before he created JKD.

I can’t stop thinking about this. I think it’s because I am fascinated with these moments of epiphany.
As an Aikidoist, I know that Morihei Ueshiba had a similar revelation where he also experienced a moment of enlightenment that changed his whole perspective to create a peaceful martial art.




Origins of Hate

August 22, 2017 — by Robbie Singh0


I see the coward in all of them.

You can see it in their lies.

Their reliance on others to hurt people.

You can see it by what they encourage.

What they praise and what they defend.

You can see it in their empty eyes.

Covered in anger and fear.

Can they even stand to see themselves in the mirror?

I bet they call a lot of things ugly

But they avoid the mirror for one reason.

They cant stand who they are.

It kills them to know that truth.

There is only one cure to come back alive.



Why Success Is Personal

August 8, 2017 — by Robbie Singh0

What comes to your mind when you think of success?

It’s such a fascinating word that occupies so much of our time.

It’s filled with paradoxes, roadblocks, obstacles all uniquely designed for us as individuals.

Some say that success is about doing something no one else is doing

and the only way to really do that is to become more attuned with who you truly are.

The more you become your highest self, your best self – you begin to separate yourself as an individual.

It should come as no surprise as to why people are so captivated by authenticity, respecting people who are

“the real deal.” Why is that?

It’s not about comparisons or how you measure up to anyone else. You are uniquely you.

You can only compete with you because no one else has your life experiences, your perspective, your insights.

So what stops us from tapping into that energy? The world that we are conditioned to believe that is real.

(Oh yeah it sounds a lot like the Matrix.)

I remember having the perspective the success was about materialism. I only saw the outside but

now the more I look, I see success on a different vibration. There is inner and outer success.

Succeeding in both means you have mastered the bond between your heart and mind – that is, you have tamed your mind to trust your heart.

I know personally there’s been times when I wanted something but doubt got in the way. Fear got in the way. Convenience became too tempting.

And I would go on without stopping to see why those things came up in the first place – big mistake!

To really study why these things pop up is to understand yourself when it comes to your perceived limitations.

I’m talking about a deep dive into your psyche – not just a simple acknowledgement – knowing the experiences that shaped your limiting beliefs

and becoming aware of how much significance it’s had. For example, I remember liking a girl in the first grade and one day in the schoolyard I told her.

I remember she said I was ugly. And I know that my fear of rejection has always been an obstacle for me when it came to women especially.

Being aware means to be truly honest with yourself. And once your honest with yourself, you can begin to accept yourself and then move

towards loving yourself. When you feel whole and complete, you can give. And when you give, you radiate your loving energy that is magnetic.

When you choose to lead from your loving truth, you choose to empower yourself without approval from the outside. Whether for better or for worse.

When setting out on a new journey whatever that maybe – it’s more important than anything else

to have a strong purpose that can stand the test of time because you can have all the strategies, all the theoretical knowledge,

you can have all the best of the best mentors – but yet end up in roughly the same place with some temporary highs or gains at best without lasting

sustainable change because no one or nothing can motivate you more from the outside than your own reasons on the inside.

Regardless of your struggles, mistakes or past defeats or setbacks while on your quest to your personal greatness.

Regardless of where you are now  or whether that measures up to where you want to be – always remember that

in this moment, you are and will always be enough. It doesn’t matter if anyone else approves or not. They can only

judge from their perception of how they see you, from an intellectual understanding. And if they are to judge or

criticize in a way to bring you down, then that means you did something they could not.

What are your thoughts on success?

What does success look like and mean to you?

Has your definition of success always been this way?

Recommended Reading

What’s More Important Than Wealth, Status or Fame?

August 2, 2017 — by Robbie Singh0


I’ve been reading and re-reading this book through Audible lately.
It’s touching to know that the author was inspired to write this book as a way to honor her father,
as a way to share his message with others.

Before getting this book, I remember asking myself “If I could master anything, what would it be?”
And my answer was around happiness but I couldn’t put the words together at the time.

Almost as if by Osmosis, not too long later while going through my reading lists on Amazon, this book appeared!

there are happy people within every income level, it’s not reserved for any one particular group.

And it hit the spot! I’m reading it for a second time so that I can practice all the exercises.
It’s very practical and enlightening. Some of the interesting facts that I found out were that
there are happy people within every income level, it’s not reserved for any one particular group.
Happy people exist in every category.

40% of the people listed on the Forbes 400 comprised of the richest people in American society are not happy.

I was also surprised to learn that the level of happiness did not change after a certain amount of income, I think the book stated $12,000 a year. Also it was interesting how most Hollywood is also unhappy despite what it looks like from the outside-looking-in. In addition, It was alarming to read that almost 40% of the people listed on the Forbes 400 comprised of the richest people in American society are not happy.

I find it mind-blowing how we as a society (myself included) spend so much of time trying to chase wealth or fame or status thinking that it will lead to greater happiness and that somehow it will solve our problems. So then the question become what is important to your happiness? What fulfills you and how do you recognize the signals? This book answers all of this and offers practical exercises.

I also was impressed by certain techniques in the book that really opened my eyes to what we subconsciously focus on, what we don’t have versus what we do have. For example, one of the techniques shared were on the subject of relationships and the author’s husband (Sergio) asked her where they stood in their relationship from 1-10.
And she responded 6. Sergio was ecstatic and responded – what did we do to get to a 6, why aren’t we a 1?

And there was the magic, in that simple question – the shift from focusing on what wasn’t working to what was, and that helped to transform their relationship.

This book touches upon the neuroscience of happiness and offers practical exercises to help you to recognize the feelings and sustain them. I definitely recommend adding this to your reading list and studying it like your life depended on it.

To a Happier and More Fulfilled Version of You!

Here Here!





Success StoriesUplifting

Feeling Expanded…Here’s Why!

July 30, 2017 — by Robbie Singh0



Meet Josiah from Kentucky!


We met yesterday at a Muddy Paws volunteer event where I had the opportunity to
walk around Union Square with him, showcasing him to potential adopters.

When I first took him out, he was trembling and uncomfortable. He felt so overwhelmed coming from
the inside of the truck to busy Union Square area.

Not even an hour later, he started to adapt and witnessing his transformation from fear into love
was an elevating experience. He started playing with other dogs, he started reaching out to all the people proactively and everyone loved him. He had an amazing temperament and did not bark at all.

There was one particular couple that had two dogs already and were quickly captivated by this guy.
Several questions later and after much contemplation, they decided they really wanted him.
After all – what’s not to love? He’s good with other dogs and kids!

The only obstacle was that the couple could not take Josiah home the same day but they did fill out
the adoption application and expressed that they would pick him up later.

As a result, I went home thinking this wasn’t just about the dogs but also about bringing more love and joy into people’s lives.

If you enjoyed this article, please be sure to visit Muddy Paws Rescue to find “your own Josiah”, there’s so many lovely affectionate puppies and dogs waiting to add happiness into your life.

If you are unable to adopt, that is okay – you can also explore fostering as an option or simply donating your time to volunteer. This non-profit organization also accepts monetary donations. .